1. Introduction
We respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and protect your data when you visit or make purchases from our website.
2. What Information We Collect
We may collect the following information from you:
- Name, email address, phone number, and delivery address when you place an order or register an account
- Payment details (handled securely by third-party payment providers)
- Your preferences, cart activity, and browsing behaviour
- Messages you send to us via contact forms or live chat
3. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Provide customer support
- Send updates about your purchases or offers (if you opt in)
- Improve your shopping experience on our site
- Prevent fraud or abuse
4. Cookies
We use cookies to improve how the site works, including saving your cart items, login sessions, and site usage stats. You can turn off cookies through your browser settings, but some parts of the site may not work properly.
Sharing Your Information
We do not sell or rent your personal information to third parties. We only share your information with:
- Payment processors to handle your transactions securely
- Delivery partners to get your orders to you
- Tech partners who help us run and maintain the website
These partners are required to keep your data safe and use it only for the service they provide.
Data Storage
Your data is stored securely on servers that follow best practices in data protection. We may use international hosting providers, but all services used must follow strong data privacy standards.
5. Access and Control of Your Information
You have the right to:
- View the data we have about you
- Request corrections to your personal information
- Ask us to delete your data, unless we are legally required to keep it
- Withdraw consent for marketing messages at any time
To make any of these requests, contact us directly.
6. Security
We use SSL encryption and industry-standard security tools to protect your personal information. While no system is 100% secure, we take all reasonable steps to keep your data safe.
Third-Party Content
Our site may contain links to social media platforms like Facebook, Instagram, or YouTube. These platforms may collect data about you through embedded content. Please review their privacy policies before engaging with those services.
Legal Requirements
If required by Jamaican law, we may release personal information to legal authorities or regulators. This is only done when necessary and in line with legal obligations.
Changes to This Policy
We may update this privacy policy occasionally. We encourage you to check this page regularly. Continued use of the site means you accept any updated terms.